| 工作部門： | 技術部 | 所屬領域： | PLC,變頻傳動,伺服,DCS,人機,傳感器,機器視覺,工業通信,工控機,嵌入式,數據采集,軟件,低壓電器,數采數傳,電源,數控,機柜箱體,工具,工業安全,媒體,機器人 |
|---|---|---|---|
| 工作地點： | 北京市 深圳市南山區桃園路1號西海明珠大廈第五層01-10單元 | ||
| 職位月薪： | 面議 | 最低學歷： | 本科 |
| 工作性質： | 全職 | 招聘人數： | 若干人 |
| 性別&年齡： | 均無限制 | 工作經驗： | 三年以上 |
| 最后更新： | 2013年08月20日 | 截止日期： | 2013年11月20日 (過期) |
Overall Position Description（職位描述）：
Provide pre-sale & after-sale technical support for the Sales team in (Northern China/ Eastern China/ Southern China)
Key Responsibilities and Duties（工作范疇及責任）：
• Assist Sales Engineers to select or replace product types, and support product testing in sales.
• Provide replies to technical inquiries from customers(help desk).
• Provide on-site technical service to customers, including pre-sale products demos, training and after-sale services ( installation, commissioning, troubleshooting , certificate check and etc);
• Responsible for inspection of products quality and analyze defects.
• Responsible to design and make products demos and inspection facilities, Assist in the exhibition demos
• Provide internal/external technical trainings.
• Responsible for translation of products specifications and other technical information; issue of the technical-related documents
• Co-work with other colleagues to achieve the team's goals whenever needed.
• Develop a deep understanding of the application.
• Issue the application & service report, quality report, failure report.
• Assistant for sales activities, such as technical proposal, model selection, field service, etc.
Specific Job Skills（工作要求）：
• Ability to work in a national team
• Team spirit autonomous and Customer oriented.
• Skillfully IT software knowledge ,such as Microsoft-Office ，AUTOCAD etc
• Good communication skill, especially Fluent Chinese and English language abilities will be preferred.
• Good command in Excel, Word , Windows operation and Power Point;
• Technical know-how, customer/result -oriented, self-motivated, with strong communication skill and problem-solving skill.
• Conscientious, responsible, self-motivated, adaptability, Integrity.
Education and Experience（學歷及經驗要求）：
• Bachelor degree or above with related science (automation, engineering, electronics).
• Minimum 3 years correlative working experiences in industry automation.
• At least 2 years technical support experience in the relevant industry; Knowledge and experience of automation industry would be a great advantage.
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